Shipping

• Shipping Method : Parcel Service
• Shipping Area : A Region.
• Shipping Cost : Free
• Shipping Time : 7 - 60 days
• Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
  

Returns & Exchanges

Exchange and return address
 - [10513] 402ho, Haengsin-ro 143beon-gil 136, Deogyang-gu Goyang-si, Gyeonggi-do KOREA(REP OF,)
 
You are eligible for exchange or return in the following cases:
 - You can exchange or return your order within seven (7) days of receiving your contract details. If the delivery is delayed after you have received your contract details, you can exchange or return your order within seven (7) days upon receipt of your order or after the start of the shipping date.

* After entering the process of production of urethane products, normal products are not refunded for the following reasons: Please be careful before buying.

-[You can exchange or refund for defects below]
* Products with significant defects in the face, such as air bubbles, foreign substances and residues
* Part's broken and twisted

- The following phenomena are not causes for exchange or refund.
* Parting line by urethane cloning process
* Fine air bubbles and dots excluding facial features
* Magnetic marks
* Sanding marks
 
※ You bear the cost of returning your order in the case of an exchange or return whereby the reason for exchange or return is based on your preferences (including exchange for a different color or size, etc.) rather than damage or if the product not matching its description.